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  • 如何当好一名合格的保安队长
  • 本站编辑:浙江护龙保安服务有限公司发布日期:2019-09-23 18:27 浏览次数:

现今保安一直被外人认为是简单轻松的职业,俗话说“隔行如隔山”,尤其是在一线工作的队长,队长的工作看似简单,实则不然,队长除了要维护公司利益、和甲方业主保持良好关系外,还要直接与各种行行色色的人打交道,处理不同场合发生的不同事务,执勤中不仅要对队员做具体的工作布置、检查和改进,还要维护自己队伍的尊严。诸多的事宜决定了队长要具备一定的职业道德外,还要具备良好的心里素质、交际能力、管理能力和应变能力。那如何当好一名合格的保安队长呢,我认为应做到以下几点:

Nowadays, security has always been regarded as a simple and relaxed profession by outsiders. As the saying goes, "Separation is like a mountain". Especially for the captain of the front-line work, the work of the captain seems simple, but it is not. In addition to safeguarding the interests of the company and maintaining good relations with the owner of Party A, the captain has to deal directly with people of all walks of life. In dealing with different affairs happening on different occasions, we should not only make specific arrangements, inspections and improvements to the team members, but also maintain the dignity of our team. A lot of things determine that the captain should possess not only certain professional ethics, but also good psychological quality, communicative ability, management ability and adaptability. Then how to be a qualified security captain? I think we should do the following:

一、服从现场管理团队、坚决执行管理方针

1。 Subordinate to the on-site management team and resolutely implement the management policy

队长作为项目点上一线的管理者,首先应严格执行现场管理团队的工作指令,在实际工作中,队长的指令就代表了现场管理的指令,如在执行过程中大打折扣或变更指令,其后果就是管理团队的思路和执行团队的思路发生偏差,给现场的统一管理带来麻烦。再者,如队长本身都无法正确执行管理方针,那么就更无法要求下面的队员按规定执行,久而久之整个队伍的执行力就会下降,也就无法给客户方提供优质的服务。我项目点在重大指令传达时就统一由一名保安队长班会传达,就是期望能够达到统一管理的效果。

As the front-line manager of the project, the team leader should first strictly implement the work instructions of the field management team. In practical work, the team leader's instructions represent the instructions of the field management, such as discounting or changing the instructions in the process of execution. The consequence is that the management team's thinking and the execution team's thinking deviate. It brings trouble to the unified management of the site. Moreover, if the team leader himself can not correctly implement the management policy, then it is even more impossible to require the following team members to implement the rules. Over time, the execution of the entire team will decline, and it will not be able to provide customers with quality services. The key point of my project is to be conveyed by a security team leader when the important instructions are conveyed, which is to achieve the effect of unified management.

二、严格要求自我、以身作则起表率

2. Be strict with yourself and set an example by example

队长是队伍的一面旗帜,一面镜子。队长要想搞好队伍管理工作,真正使队员达到“心往一处想,劲往一处使”的效果,队长必须具备坚定、正确的管理理念、管理立场和鲜明的管理观点,不断增强自身的政治修养、理论和管理能力,始终以“思想觉悟高、业务精、作风正”的标准来严格要求自己。只有这样才能起表率作用。我项目点就将保安队长的自身考核列为重点考核,以此来严格要求保安队长的言行。事实证明只有在保安队长自身做好的情况下,队伍才能管理好,项目才能做得好。

The captain is a banner and a mirror of the team. If a captain wants to do a good job in team management and really make his team members achieve the effect of "thinking from one place to another and striving for one place", he must have firm and correct management concept, management position and distinct management viewpoint, constantly strengthen his own political accomplishment, theory and management ability, and always have "high ideological awareness, business". The standard of "refinement and uprightness" should be strict with oneself. Only in this way can we set an example. My project point will be the security team leader's own assessment as a key assessment, in order to strictly require the security team leader's words and deeds. Facts have proved that only when the security captain himself does a good job, the team can be well managed and the project can be well done.

三、敢想敢做、“四心”带队伍

Third, dare to think and dare to do, and lead the team with "four hearts"

1、要有信心。队长要熟悉现场软硬件的配备,结合现场管理要求,重视针对队员的特点,探索新的带兵思路,制定新的管理方案,力争做到心中有数,充分利用人防和技防的优势,鼓足勇气,增强信心,把本队伍的工作做好。

1. Be confident. The captain should be familiar with the field hardware and software, combine with the requirements of the field management, pay attention to the characteristics of the team members, explore new ideas of leading troops, formulate new management plans, strive to be knowledgeable, make full use of the advantages of civil air defense and technical defense, muster courage, enhance confidence, and do a good job of the team.

2、要有爱心。队长在日常管理工作中,要充分体现“以人为本,以情带兵”的亲情化管理方针,确实把自己的队员看作自己的亲兄弟,不打骂体罚,不讽刺打击。遇事要发扬民主,尊重大家意见,多关心工伤队员及生病队员的工作和生活,只有真心实意地付出自己的爱,才能赢得队员的信赖。

2。 Be loving。 In his daily management work, the captain should fully embody the principle of "people-oriented, emotional soldier-led" kinship management。 He really regards his team members as his brothers and relatives, and does not scold or punish them with corporal punishment or irony。 We should carry forward democracy, respect everyone's opinions and care more about the work and life of the injured and sick team members。 Only by sincerely giving our love, can we win the trust of the team members。

3、要有热心。队长在开展队伍管理工作中,对队员要奉献自己一颗温暖的心。对队员要掏真心,把队员当作挚友,要以一颗火热的心去感化队员。从思想上爱护队员,从工作上引导队员,从生活上关心队员。让他们从真爱中得到感悟,从而激发强大的工作热情,使整个队伍产生强大的凝聚力。

3. Be enthusiastic. In the process of team management, the captain should devote himself to the team members with a warm heart. Team members should be sincere, team members as close friends, with a warm heart to influence the team members. Take care of team members ideologically, guide them in their work and care for them in their life. Let them get inspiration from true love, so as to stimulate a strong enthusiasm for work, so that the whole team has a strong cohesion.

4、要有耐心。队长作为队伍的“兵头将尾”,队长在开展队伍管理工作中必须要有耐心,要有契而不舍、百折不饶的毅力。队员的思想工作要反复做,经常做,要时时刻刻注意观察队员的言行举止,掌握其思想变化,从多方面去引导他,感化他,使他能真正感受到队伍大家庭的温暖。

4。 Be patient。 As the leader of the team, the leader must have patience, perseverance and perseverance in carrying out the management of the team。 Team members'ideological work should be repeated, often done, always pay attention to observe their words and deeds, grasp their ideological changes, guide him from many aspects, inspire him, so that he can truly feel the warmth of the team family。

四、勤作汇报,注重公司大局观

4. Reporting diligently and paying attention to the overall situation of the company

很多情况下,队长需独立去处理一些问题和事务,尤其当公司的利益与客户的利益发生冲突时,这种情况下队长应及时向管理团队汇报,切忌麻目做主,极有可能某些欠考虑的做法给公司带来不可估量的损失。我项目点上针对此类事件特定给保安队长制定了相关的重大事件汇报制度,来帮助保安队长如何界定事件的性质,也让保安队长做到心中有数。

In many cases, the captain needs to deal with some problems and affairs independently, especially when the interests of the company conflict with the interests of customers. In this case, the captain should report to the management team in time, and avoid making decisions. It is very likely that some improper practices will bring immeasurable losses to the company. At the project point, I have formulated a report system for major events to the security captain specifically for such incidents, to help the security captain define the nature of the incidents, and also to let the security captain have a clear idea.

综上,我认为作为一名合格的保安队长应时刻以公司利益为重,真正做到以身作则,上通下达,起好带头作用,为客户提供好优质的服务,也为公司树立起良好的品牌。

To sum up, I think that as a qualified security captain, we should always focus on the interests of the company, truly set an example, communicate, play a leading role, provide good quality service for customers, and establish a good brand for the company.

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